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Cancellation policy

We recognize that sometimes plans change and you must withdraw your child from camp. Cancellations and reductions in registrations must be made in writing and are subject to the following:

The user can modify or cancel the contracted services and is entitled to a refund of the amounts paid according to the following conditions:

If the cancellation occurs up to 30 days before the start date, a full refund will be issued, excluding 15% for administrative costs. If the cancellation occurs up to 15 days before the start date, the total amount will be refunded minus 25% for administrative costs (including cases of withdrawal due to injury justified by a medical certificate). If the cancellation occurs one week in advance, the registration fee will not be refunded. Once the activity has started, if there are any withdrawals, no refund will be issued. The reservation of the place for future editions will be considered. In cases of force majeure that prevent the campus from taking place, a full refund will be issued. The campus organizers reserve the right to modify the dates of the events when sufficient reasons justify it